What is the maximum time for refund of the ticket amount?

The refund shall be credited to the account of the customer within 7 days of the cancellation request if there is no reason found to decline the customer request.

I already have a DEMAT account with NMB Bank Limited. I want to update my KYC. What is the process for the KYC update?

Please update your KYC via the following link https://ckyc.cdsc.com.np/ or visit our nearest branch. You will need to visit the bank for biometric update along with the original citizenship certificate

Can I avail Loan against Recurring Deposit?

Yes. Customers can avail loan against recurring deposit up to 90% amount after 3 months of regular deposit. The rate of loan against RD will be as per prevailing STC.

Can I use my credit card for online purchases?

Yes. However, online transaction limits are set to zero by default. To avail Credit Card Online Service, you need to submit an application to enable online transaction limit to your respective branch or at Card Center.

What is the procedure to add/modify or delete a nominee for all my accounts and deposits?

Please visit your branch where you opened your account where a dedicated staff member will guide you on the process. You do not require taking any documents for this.

Can all securities be dematerialized through a single DEMAT account?

Yes, any number of securities admitted with CDSC can be dematerialized and held in a single account in case securities are owned by a single investor.

There are many kinds of savings/deposit, which one should I choose?

We offer various savings and deposits schemes to suit the different segments and needs of the society. You are free to choose the scheme that suits your requirement. To know more about our savings products, please visit

Where is the OTP sent?

If you are opening an account from Nepal, OTP is sent to your email and SMS. If you are opening an account from abroad, OTP is sent to your email only.

What is the DP ID of the NMB Capital Limited?

The DP ID of the NMB Capital Limited is 13011000.

Can I send payment information via email?

Never send payment information via email. Information that travels over the internet (such as email) is not fully protected from being read by outside parties. Most reputable merchant sites use encryption technologies that will protect your private data from being accessed by others as you conduct an online transaction.

What should I do if I forget to settle my sold shares in T+1 days? | NMB Bank

What is NMB Mobile Banking Services?
NMB Mobile Banking is the latest value-added service offered by NMB Bank to its customers. Customers can perform different banking transactions by using NMB Mobile Banking. The three different types of services you can get from NMB Mobile Banking are:

Type 1: Inquiry based transactions such as balance inquiry, transaction history inquiry, transaction alert, Forex rate inquiry, etc,

Type 2: Request for banking services such as check book request, statement request, check stop request

Type 3: And also perform transactions such as fund transfer, utility payment, merchant payment, third party payment.
Can I subscribe NMB Mobile Banking Services?
You can get NMB Mobile Banking Services if you are a customer of NMB Bank. The Services is available only to Sole Account Holders of the Bank or to the person authorized to perform banking transactions individually. A written mandate from other account holder(s) is a must to avail the Services in case of Joint Account.
I am not a customer of NMB Bank, how do I subscribe NMB Mobile Banking?
NMB Mobile Banking Service can only be subscribed by the customers of NMB Bank. If you are not a customer of NMB Bank, then you can open an account with the Bank and then apply for the NMB Mobile Banking Services by filling up the Mobile Banking Application Form. Mobile Banking is available only to Sole Account Holders of the Bank or to the person authorized to perform banking transactions individually. A written mandate from other account holder(s) is a must to avail the Services in case of Joint Account.
I am a customer of NMB Bank, how do I subscribe NMB Mobile Banking?
If you are an existing customer of NMB Bank, you can subscribe to NMB Mobile Banking Services by filling a NMB Mobile Banking Application Form. To download the Mobile Banking Application Form CLICK HERE.Mobile Banking Application Form is available at all branches of NMB Bank as well.

Contact Details

Mobile Banking

What is NMB Mobile Banking Services?

Can I subscribe NMB Mobile Banking Services?

I am not a customer of NMB Bank, how do I subscribe NMB Mobile Banking?

I am a customer of NMB Bank, how do I subscribe NMB Mobile Banking?

Other FAQ